Refund policy

RETURN & REFUND POLICY 

Effective Date: 6/15/2026

At Worksharks LLC, we provide digital products, downloadable resources, templates, guides, and educational content. Due to the nature of digital products, all sales are generally final once a purchase has been completed and the product has been delivered or accessed.

Digital Products

Because digital products cannot be returned, copied, or revoked after delivery, we do not offer refunds, returns, or exchanges on digital downloads, templates, workbooks, guides, courses, or other downloadable content unless otherwise stated on the product page.

Exceptions

Refund requests may be considered under the following circumstances:

• You were charged more than once for the same purchase.
• You did not receive access to the product due to a technical issue that we are unable to resolve.
• The product delivered is substantially different from what was advertised.

Any refund request must be submitted within 14 days of purchase.

Custom Services

Any consulting, virtual assistant, Shopify, CRM, marketing, administrative, or custom project services provided by Worksharks LLC are governed by the specific agreement, proposal, invoice, or contract associated with the project.

Deposits, milestone payments, and completed work are generally non-refundable unless otherwise agreed in writing.

Technical Support

If you experience difficulty accessing or downloading a purchased product, please contact us and we will work to resolve the issue as quickly as possible.

Contact Information

Questions regarding this policy may be directed to:

Worksharks LLC
Email: j.tavera@worksharksllc.com

Policy Updates

Worksharks LLC reserves the right to update or modify this Refund Policy at any time. Any updates will be posted on this page.